Communication

 

METHODS OF COMMUNICATION

Verbal- Face to face conversation in a variety of places which include meetings, supervision, informal meetings.

Written verbal- Communications/message books, letter, written notes, risk assessments and care plan

Electronic- Telephone, Fax and E-mail.

Non-verbal- Eye contact, body language.

PURPOSE OF COMMUNICATION

To give and recieve information (Information gathering).

Sharing of knowledge

Giving and recieving support

 

WHO SHOULD BE NVOLVED IN COMMUNICATION

Staff members

Social Workers

Nurses

Teachers

Therapists

Other Heath and Social Care Professionals

Managers

Clients

Family of clients

 

LEGISLATION

Data Protection Act 1984 and 1998/ Freedom of Information Act 2000

Access to Health Care Records Act 2000/ Access to Personal Files Act 1987


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